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Effective Communication
Overview The ability to communicate clearly with coworkers and employees is a core competency for any supervisor. Success in business often depends upon your success at getting your message across. Learn the importance of clear communication and how to prepare and deliver a cohesive, clear, and compelling message.
Who Should Attend Supervisors enrolled in Supervisor Academy
Brief Course Outline
What is Communication?
Active Listening Skills
arrow Positive and Negative Communication Influence
arrow Understanding Communicative Behavior Styles
Poison Phrases vs. Power Phrases
arrow Visionary Leadership and Communication
arrow Writing Tips and Email Etiquette
arrow Best Practices

Greene County Industrial Training Consortium & Training Center
Black River Technical College
870-239-0969 • 1 Black River Dr. • Paragould, AR 72450

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